Due to the coronavirus pandemic, Ninjaprototype will temporarily stop shipping with USPS and UPS. DHL express is the only shipping option we offer during the pandemic. Effective of April 1st, 2020, DHL is adding a leveled emergency surcharge. However, we are keeping our shipping rates flat rate.
If you have any questions, please contact customer service at firstname.lastname@example.org for any questions.
We Ship Globally:
Ninjaprototype ships globally via DHL express that delivers in 2-4 business days on average.
View the full list of countries we ship to at https://www.dhl.com/global-en/home/ship/parcel-and-document-shipping.html
Shipping & Handling Charges:
$20.95 flat fee for all international countries we ship worldwide.
The parcel has to be received in person with the signature required.
*Zip code that is classified as remote area in DHL's system will be charged an extra remote delivery fee of $0.40 per lb. with a $40.00 minimum. If your shipping address belongs to any of the remote zip code, you will receive an email about the surcharge after placing the order. You can choose to cancel the order to get a full refund or proceed with the surcharge.
Track your order :
Orders can be tracked at:
- Within our site-Track Your Order page
- At DHL site-https://www.dhl.com/en/express/tracking/tracking_tools.html
- You can also track the status of your order via DHL ExpresSMS by texting tracking number to +44 7720 33 44 55
We are not responsible for any shipping deliveries that may be affected by the customs and natural occurrences.